FAQs
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General
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Football league information
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Bookings
1.1 How to book a field?
Booking a field can be easy-peasy, just follow the steps below:
- Visit our website at metahub.my
- Choose the location you want to play at
- WhatsApp or call our admin number
- Chat with our admin on preferred time and date
- Pay deposit for booking
- Come and play and pay remaining booking fee
- Visit our website at metahub.my
- Choose the location you want to play at
- WhatsApp or call our admin number
- Chat with our admin on preferred time and date
- Pay deposit for booking
- Come and play and pay remaining booking fee
1.2 How do I find opponents?
No worries about it, we can help you find your worthy opponents. Please WhatsApp or Chat with our admin to find your opponents.
2.1 What types of Leagues are available?
We offer the following league categories:
- Division 1 League: Competitive level for experienced teams.
- Division 2 League: Intermediate level for semi-competitive teams.
- Social/Amateur Leagues: Casual leagues for fun and networking.
- Division 1 League: Competitive level for experienced teams.
- Division 2 League: Intermediate level for semi-competitive teams.
- Social/Amateur Leagues: Casual leagues for fun and networking.
2.2 What are the required registration details?
Each league requires:
- A registration fee.
- A security deposit (refundable upon league completion if no violations occur).
- Early Bird Discounts: Contact our admin for the latest deals and offers.
- A registration fee.
- A security deposit (refundable upon league completion if no violations occur).
- Early Bird Discounts: Contact our admin for the latest deals and offers.
2.3 Locations
Leagues are available at all Footballhub centers.
2.4 Rules & Regulations
All participants must adhere to the league's rules and regulations, which prioritize fair play and sportsmanship.
For more information, reach out to our admin via WhatsApp or visit metahub.my.
For more information, reach out to our admin via WhatsApp or visit metahub.my.
3.1 What are included in my booking?*
* 1.5 hours of play time
* 1 box of water for each team
* full squad of referees
* 1 box of water for each team
* full squad of referees
3.2 How can I extend my booking?
- You can extend any of your upcoming bookings with these steps:
- WhatsApp or Chat with our admin on Extend My Booking.
- Tell our Admin the duration you'd like to extend for.
- WhatsApp or Chat with our admin on Extend My Booking.
- Tell our Admin the duration you'd like to extend for.
3.3 Can I make Monthly bookings?
- Yes, you can! WhatsApp or Chat with our admin on Block Bookings
- Inform our admin about the preferred date and time:
* Pay deposit for booking
* Come and play and pay remaining booking fees
- Inform our admin about the preferred date and time:
* Pay deposit for booking
* Come and play and pay remaining booking fees
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Centre
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Refunds & Receipt
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Report Issue
4.1 How can I know more about the availability of a centre?
- You can check if the centre is available without having to call the centre! To check the live availability, follow the steps below.
i. Go to the website metahub.my.
ii. Go to the profile of the centre that you want to book
iii. Choose the sports category and the date that you want to check
i. Go to the website metahub.my.
ii. Go to the profile of the centre that you want to book
iii. Choose the sports category and the date that you want to check
5.1 What is the cancellation policy for bookings?
- Cancellation must be done at least 5 days before the actual time slot. For any cancellation within 5 days of the time slot, deposit will be forfeited.
5.2 How can I have my receipt issued under my company’s name?
- Please contact our admin.
- Share your booking details, including the date and time of your booking slot
- Our admin team will then issue the PDF receipt for you.
- Share your booking details, including the date and time of your booking slot
- Our admin team will then issue the PDF receipt for you.
6.1 Report an issue with Footballhub / Futsalhub
- Please contact us to report any issues that you’re facing on Footballhub / Futsalhub, and we will get back to you as soon as possible.
